"PID Has Expired" Error message when you try to create a No-Charge Web Response incident (323085)
The information in this article applies to:
- Microsoft Visual C# 2005, Express Edition
- Microsoft Visual C# .NET (2003)
- Microsoft Visual C# .NET (2002)
- Microsoft Visual C++ 2005 Express Edition
- Microsoft Visual C++ .NET (2003)
- Microsoft Visual C++ .NET (2002)
- Microsoft Visual Basic 2005
- Microsoft Visual Basic .NET (2003)
- Microsoft Visual Basic .NET (2002)
- Microsoft Visual J# 2005 Express Edition
- Microsoft Visual J# .NET (2003)
- Microsoft Visual J# .NET 2002
This article was previously published under Q323085 SYMPTOMS When you try to create a No-Charge Web Response Incident
while using a Standard version of a .NET product, you receive a message that
your PID has expired. CAUSE This behavior occurs because the Standard version products
do not include any usability support; these products include only setup and
installation support. Therefore, you cannot create a No-Charge Web Incident.
Because you do not have any support incidents available, you receive the PID
Expired error message. RESOLUTION There are two options available to you:
- Create a Pay Per Incident case, and then Microsoft will
refund the charge to your credit card after we determine that the issue is a
setup or installation issue.
-or- - Use you telephone to call Microsoft Product Support
Services.
To contact Microsoft Online Support, visit the following
Microsoft Web site: For a complete list of Microsoft Product Support Services
telephone numbers, and for information about support costs, visit the following
Microsoft Web site:
| Modification Type: | Minor | Last Reviewed: | 10/3/2006 |
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| Keywords: | kbvs2005doesnotapply kbvs2005swept kbprb KB323085 kbAudDeveloper |
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