Error Message: Your Display Name Could Not Be Changed (323050)


The information in this article applies to:

  • Microsoft TV Server
This article was previously published under Q323050

SYMPTOMS

If you try to change your display name on the Instant Messenger Settings page, you may receive the following error message:
Your display name could not be changed. Please try again later.

WORKAROUND

If you create a Passport account with a non-Passport e-mail address, Passport sends an e-mail to the address specified. You must read the e-mail and then click the embedded link. This opens the browser and navigates to a page that will validate the e-mail address that you used to create the Passport. After this procedure is completed, you can then sign in to Instant Messenger and change your Display Name setting by following the steps outlined in the "More Information" section of this article.

MORE INFORMATION

Steps to Reproduce the Problem

  1. Sign in to Instant Messenger.

    At the top of the Contacts list, the sign-in account should be listed.
  2. Open the Settings page. Under My Display Name, the account information is listed as "xxxxx@xxxx.net (E-mail Address Not Verified)."
  3. Try to change the display name. You receive the error message listed in the "Symptoms" section of this article.
Modification Type:MinorLast Reviewed:6/25/2003
Keywords:kberrmsg kbprb KB323050
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