"Run-Time Error 76" or "Could Not Create the Subweb" error message when you install Microsoft SharePoint Team Services for Microsoft Project Server (323024)

SYMPTOMS

When you try to install Microsoft SharePoint Team Services for Microsoft Project Server, you may receive one of the following error messages:

SharePoint Team Services Configuration Wizard Run-Time Error '76: Path Not Found

Microsoft Project Server: SharePoint Configuration Wizard Setup Error: Setup Error: Could Not Create the Subweb

VBscript:Microsoft Project Web Access An Error occurred when creating the subweb. The subweb does not seem to exist

When you try to create a subweb from SharePoint Team Services directly (for example, http://ServerName), you may receive the following error message:

Could not provision SharePoint based Web site on Website_Name.

CAUSE

The Microsoft FrontPage 2000 Server Extensions on your server may conflict with the FrontPage 2002 Server Extensions for Microsoft SharePoint Team Services, which is the version that Microsoft Project Server uses. This problem may also occur if the following directory is not deleted when Sharepoint Team Services is uninstalled:

Program Files\Common Files\Microsoft Shared\Web server Extensions\50

If this directory is deleted, the install program works as expected.

RESOLUTION

To work around this issue, follow these steps.

Remove SharePoint Team Services

Remove SharePoint Team Services (if you tried to install it before you received the error messages). To do this, follow these steps:

Click Start, click Run, type inetmgr in the Open box, and then click OK to start the Internet Information Services Manager.
Expand the Web site that you provisioned SharePoint to (for example Default Web site), and then locate the following folder:
MS_ProjectServer_PublicDocuments
Right-click the MS_ProjectServer_PublicDocuments folder, and then click Delete to delete the folder.
Click Start, point to Settings, and then click Control Panel.
Double-click Add\Remove Programs, select Microsoft SharePoint, and then click Remove.

Remove the FrontPage 2000 Server Extensions

Click Start, point to Settings, and then click Control Panel.
Double-click Add\Remove Programs, and then click Add\Remove Windows Components.
On the Components menu, select Internet Information Services (IIS), and then click Details.
Click to clear the FrontPage 2000 Server Extensions check box, and then click Next.
Follow the steps in the wizard to remove the FrontPage 2000 Server Extensions. Restart your server.

Note You must restart the server after you remove the FrontPage 2000 Server Extensions.

Install Microsoft SharePoint Team Services for Microsoft Project Server

Install Microsoft SharePoint Team Services for Microsoft Project Server by using the SharePoint Configuration Wizard on the Microsoft Project Server CD-ROM.

Tip You can run the executable file for the wizard from a command line. The executable file (STSWiz.exe) is located in the Support folder on the Microsoft Project Server CD-ROM.

MORE INFORMATION

For additional information about how to configure SharePoint Team Services in Microsoft Project Web Access, click the following article number to view the article in the Microsoft Knowledge Base:

322235 PSRV2002: How to install and configure SharePoint Team Services for Microsoft Project Server on Windows 2000

For information about another situation where you may receive the "Could Not Create Subweb" error message with Microsoft Project Server 2002, click the following article number to view the article in the Microsoft Knowledge Base:

818842 PSRV2002:"Could Not Create Subweb" or "Run-Time Error 5" error message when you try to install SharePoint Team Services

For information about how to troubleshoot SharePoint Team Services when it is installed with Microsoft Project Server 2002, click the following article number to view the article in the Microsoft Knowledge Base:

822222 PSVR2002: Troubleshoot issues with SharePoint Team Services