XCCC: Practical Client Connection Limits for Online Data Conferencing (322992)



The information in this article applies to:

  • Microsoft Exchange 2000 Conferencing Server SP1
  • Microsoft Exchange 2000 Conferencing Server SP2
  • Microsoft Exchange 2000 Conferencing Server SP3

This article was previously published under Q322992

SYMPTOMS

When you (as a conference meeting organizer) book online data conferences in which desktop sharing or program sharing is provided for approximately 25 users, the following connectivity issues may occur:
  • Connections are disconnected.
  • Users cannot join.
  • Presentation material is not rendered.
  • CPU use by Conf.exe reaches 100% and never returns to typical levels.
When you add a user to the conference, you may receive the following error message:
Data Conference Capacity Limit
This data conference has reached its capacity and cannot accept any new users at the moment.

Please try the following:
xxxx
xxxx

Obtaining MCU Error #8004f004: Unable to attach the T.120 MCU while the conference technology provider
The log contains the following:

1527, Client connection refused, Conference at capacity

CAUSE

These issues may occur when any of the following conditions are true:
  1. There are approximately 25 data conference participants, or more, in a single conference.
  2. The presentation uses 256 or more colors.
  3. The presentation contains animation.
  4. The presentation contains complex graphics.
These issues are caused by a limitation in Microsoft NetMeeting. See the "More Information" section of this article.

RESOLUTION

To resolve this issue, use any or all of the following methods.
  • Limit the number of data conference participants to 25 or fewer.
  • Limit the number of colors that are used in the presentation.
  • Remove animation from the presentation.
  • Limit the amount or of graphics that are used in the presentations.

STATUS

By design

MORE INFORMATION

Microsoft NetMeeting is designed to handle approximately 25 total connections in a single data conference. The number of connections is limited because of the traffic data that is passed in the session. Too much traffic in a single data conference can cause the issues that are described in the "Symptoms" section of this article.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB322992