PPT2000: PowerPoint Stops Responding When You Try to Save or Move a Presentation with 3-D objects (322958)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q322958

SYMPTOMS

When you create a presentation with a custom slide size of 56 inches by 36 inches, and you include several objects on the slide, and you include several objects on the slide (especially three-dimensional [3-D] objects), PowerPoint 2000 may stop responding (hang) when you try to move the 3-D object with your pointer or try to save the presentation.

CAUSE

This problem occurs because PowerPoint becomes stuck in an infinite loop when it tries to render a 3-D object. This problem occurs only if your presentation contains both of the following:
  • Multiple objects that have a large layout size.

    -and-

  • 3-D objects on the custom slide.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date           Time  Size       File name
   ----------------------------------------------
   17-Jun-2002   23:02  1,933,156  MsO9.msp
   18-Jun-2002   02:33  4,041,884  MsO9_admin.msp
   17-Jun-2002   23:46      5,179  Readme.txt
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version     Size       File name
   ----------------------------------------------------
   15-Jun-2002  06:42  9.0.0.6611  5,599,281  Mso9.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbOffice2000SP3Fix kbbug kbfix kbOffice2000preSP3fix KB322958
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