Joining a Sysprep.exe Image of Windows XP Creates Duplicate Computer Accounts in Active Directory (322936)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q322936

SYMPTOMS

If you use Sysprep.exe to image Windows XP clients and join them to a domain, duplicate accounts are created in Active Directory for the same computer accounts. The Netsetup.log file shows that the join process was failing for these clients on the initial join. This forced them to contact other domain controllers, and this created the duplicate accounts. An example of the Netsetup.log error message is:

04/23 11:27:23 NetpJoinDomain: status of creating account: 0x0 04/23 11:27:23 NetpLdapBind: ldap_bind failed on \\DCName.Domain_name.com: 49: Invalid Credentials
04/23 11:27:23 ldap_unbind status: 0x0 04/23 11:27:23 NetpSetDnsHostNameAndSpn: NetpLdapBind failed: 0x52b

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   06-Jun-2002  17:13  5.1.2600.47  257,536  Kerberos.dll

NOTE: You must install this fix before you use the Sysprep command to image the client computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbSysAdmin kbWinXPsp1fix KB322936