"Error: Access Denied" Error Message When You Run the Ggpresult.exe Tool (322852)


The information in this article applies to:

  • Microsoft Windows XP Professional
This article was previously published under Q322852

SYMPTOMS

As an ordinary user, when you run Gpresult.exe tool for the first time in a logon session, you may receive the following error message after the tool begins to run:
Error: Access Denied
When you run Gpresult.exe again, you may receive the same error message immediately. The error message is incorrect because ordinary users have access to the Resultant Set of Policy (RSoP) data that the Gpresult.exe tool displays.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version      Size     File name
   ------------------------------------------------------
   28-May-2002  16:11  5.1.2600.45  113,152  Gpresult.exe

WORKAROUND

To work around this behavior, use either of the following methods:
  • Run Gpresult by using a runas command, and then use the /user switch.
  • Use the RSoP tools to verify the policies from a remote computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbSysAdmin kbWinXPsp1fix KB322852
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