FTP Server Does Not Support Extended Characters (322681)

SYMPTOMS

If you are using File Transfer Protocol (FTP) to transfer files to or from a Windows NT-based server that is running Microsoft Internet Information Server 4.0, file names may be changed, or you may not be able to locate files and folders that are on the server. These files or folders contain extended ASCII characters. Users may also have trouble logging on if a user's user name contains extended ASCII characters.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time   Size    File name    Platform
   -------------------------------------------------
   12-Jul-2002  20:32  81,888  Ftpsvc2.dll  I386

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.

FTP Server Does Not Support Extended Characters (322681)

SYMPTOMS

CAUSE

RESOLUTION

STATUS