Keyboard Stops Working After You Install IntelliType Software (322606)


The information in this article applies to:

  • Microsoft IntelliType software for Macintosh 1.1
  • Microsoft IntelliType 2.0
This article was previously published under Q322606

SYMPTOMS

After you install the IntelliType software on a computer that runs Mac OS 9.x, the keyboard does not work as expected. The hotkeys are fully functional, but when you press a character key on the keyboard, the characters do not appear on the monitor.

CAUSE

This problem may occur if you have a third-party USB device installed on your computer.

RESOLUTION

There is currently no confirmed resolution for this problem.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbprb KB322606
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