You receive an error when you try to change a display name by using Software Inventory Client Agent Properties in Systems Management Server 2003 (322411)
The information in this article applies to:
- Microsoft Systems Management Server 2003
This article was previously published under Q322411 SYMPTOMSIn Microsoft Systems Management Server 2003 (SMS), when you try to change a display name by using the Software Inventory Client Agent Properties dialog box, you may receive the following error message: An error occurred while updating the
database. Some of the rules you entered may have conflicted with existing
rules. CAUSEWhen you use Software Inventory Client Agent
Properties to change a display name, display name mapping rules are updated one at a time. If you have
inventoried names that overlap, this problem may occur when you change
the display name of these inventoried names. For example, the following
inventoried names overlap:
- Microsoft Corporation
- Microsoft? Corporation
- Microsoft% Corporation
In this scenario, the wildcard character in the "Microsoft% Corporation" inventoried name matches the same
text strings as the first two inventoried names do. When SMS tries to update the display name
mapping rule for the first inventoried name, a conflict occurs, and the error
message appears. WORKAROUNDTo work around this problem, remove rules that overlap other rules.
Note When the problem that is described in this article occurs, you may find that not all display names are changed for all inventoried
names. Remove the incorrect
inventoried names, and then add these inventory names back to the
associated display name.STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbsmsAdmin kbsmsProvider kbBug KB322411 |
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