Cannot Obtain an Interrupt Resource for a PCI-PCI Bridge Device (322302)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP3
  • Microsoft Windows XP Professional
This article was previously published under Q322302

SYMPTOMS

Under the following conditions, your PCI-PCI bridge device may not receive an interrupt resource that is reported by the bridge:
  • You are using an Intel-based computer.
  • Your computer uses one of the following Hardware Abstraction Layers (HALs):
    • A standard HAL.
    • A non-Advanced Configuration and Power Interface (ACPI) uni-processor MPS HAL.
    • A non-ACPI multiple-processor MPS HAL.

CAUSE

This problem may be caused by a problem in in the following HALs:
  • Halapic.dll - "MPS Uniprocessor PC"
  • Halmps.dll - "MPS Multiprocessor PC"
  • Hal.dll - "Standard PC" (single processor HAL)

RESOLUTION

Windows 2000

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size    File name
   ------------------------------------------------------
   05-Jun-2002  14:27  5.0.2195.5866  95,456  Hal.dll
   05-Jun-2002  14:27  5.0.2195.5866  92,192  Halapic.dll
   05-Jun-2002  14:27  5.0.2195.5866  93,632  Halmps.dll

Windows XP

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

STATUS

Windows 2000

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Windows XP

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbWin2kSP4fix kbbug kbenv kbfix kbOSWin2000fix kbWin2000preSP4Fix kbWinXPsp1fix KB322302
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