XCCC: OWA E-mail Does Not Display Correctly and Appears Corrupted When It Is Composed by Using a Different Character Set (322216)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q322216

SYMPTOMS

When you log on to Microsoft Outlook Web Access (OWA) using an early version of a browser, such as Microsoft Internet Explorer 4, e-mail messages are not rendered correctly and may appear to be corrupted. This problem only occurs with e-mail messages that were composed by using a character set that is different from the character set that is used on the local Exchange 2000 computer.

WORKAROUND

To work around this problem, use a later version of your browser to read your OWA e-mail messages.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about character sets and Exchange 2000, click the following article number to view the article in the Microsoft Knowledge Base:

324999 XGEN: Overview of the Multiple Language Features of Exchange 2000 Server

Modification Type:MinorLast Reviewed:6/13/2003
Keywords:kbbug KB322216
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