"Streets and Trips Has Generated Error 1714" Error Message When You Try to Install Streets & Trips (322136)

RESOLUTION

To resolve this problem, install and run the Microsoft Windows Install Cleanup utility to remove the earlier version of Streets & Trips, and then install Streets & Trips. To do this, follow these steps.

Part 1: Install the Windows Install Cleanup Utility

For additional information about the Windows Install Cleanup utility, click the following article number to view the article in the Microsoft Knowledge Base:

Part 2: Remove Any Earlier Versions of Streets & Trips

1. Click Start, point to Programs, and then click the shortcut for the Windows Install Cleanup utility.
2. On the list of installed programs, click Streets & Trips, and then click Remove.
3. When the removal process is complete, click Exit.

Part 3: Install Streets & Trips

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

1. Insert the Streets & Trips CD-ROM in your CD-ROM or DVD-ROM drive.
2. Do one of the following:
   • If the installation process starts automatically, go to step 6.
   • If the process does not start automatically, continue with the next step.
3. Click Start, point to Settings, and then click Control Panel.
4. Double-click Add/Remove Programs.
5. Click the Install/Uninstall tab, and then click Install/Uninstall.
6. Follow the instructions that appear on the screen to complete the installation process.