Pocket Streets 2002: "Error Extracting Support Files" Error Message When You Install Pocket Streets (322135)
The information in this article applies to:
- Microsoft Streets & Trips 2002 1.0
- Microsoft MapPoint 2002
This article was previously published under Q322135 SYMPTOMS When you click Setup.exe to start the installation of
Microsoft Pocket Streets 2002, you may receive either
of the following
error messages: Error
extracting support files: Server execution failed. Application manager cannot install this application on your mobile
device due to an invalid setup file. CAUSE This problem may occur if InstallShield is not completely
installed.
RESOLUTION To resolve this problem, download and install the most
recent version of Microsoft Reader, and then install Pocket Streets. To do
this, follow these steps in the order in which they are presented. Download and Install Microsoft Reader- Connect to the Internet, and then visit the following
Microsoft Web site:
- Click to download the most recent version of
Reader.
- When the File Download dialog box appears, click Open.
- Follow the on-screen instructions to complete the
installation process.
Install Pocket Streets- NOTE: Before you install Pocket Streets, make sure that your Pocket PC
is connected to your desktop computer and that Microsoft Windows CE Services or
ActiveSync is installed on the desktop computer.
- Insert the Streets & Trips 2002 or MapPoint 2002 Setup
CD into the CD-ROM drive or DVD-ROM drive. Hold down the SHIFT key to prevent
Setup from starting automatically.
- Double-click My Computer.
- Right-click the CD-ROM drive, and then click Explore.
- Double-click Pstreets.
- Double-click Setup.exe.
- Follow the on-screen instructions to install Pocket
Streets.
| Modification Type: | Major | Last Reviewed: | 9/29/2006 |
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| Keywords: | kbprb KB322135 |
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