PowerToys causes an error message in Windows XP (321976)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q321976 SYMPTOMS
When you are using any of the Microsoft PowerToys tools, you may receive the following error message:
fast.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
-------------------------------------------------------------
fast.exe 5.1.3564.0 comctl32.dll 6.0.2600.0 0001a87b
CAUSE
This issue may occur because the Microsoft PowerToys tools are not completely compatible with Windows XP.
RESOLUTION
To resolve this issue, obtain and install the most current versions of the Microsoft PowerToys tools. For information about how to do so, please view the following Microsoft Web site:
| Modification Type: | Major | Last Reviewed: | 3/15/2005 |
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| Keywords: | kbenv kberrmsg kbprb kbProd2Web KB321976 |
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