You Receive a VAIFY 0x80072efe Error Message During SharePoint Portal Server Setup (321814)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001 SP1
This article was previously published under Q321814

SYMPTOMS

When you are installing SharePoint Portal Server, a VAIFY error may occur. The Errorlog.txt that is created during Setup contains the following error message:
[01/01/02,12:00:00] SharePoint Portal Server: [2] CVAIComponent, Error 0x80072efe: VAIFy failed
[01/01/02,12:00:00] SharePoint Portal Server: [0] CVAIComponent::Install, Error setting up VAI.
NOTE: SharePoint Portal Server Setup log files are located in the system_drive\Program Files\Microsoft Integration\SharePoint Portal Server\Logs folder.

On the SharePoint Portal Server, the Application event log in Event Viewer also contains the following error messages:
Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Workspace Creation - Operation Search Folder Creation failed. The error description or URL being processed was: file://./backofficestorage/localhost/SharePoint Portal Server/workspaces/system/All Discussions. The error code returned was 0x80072efe. Internal code 6520.

Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Workspace Creation - Operation Search Folder Creation failed. The error description or URL being processed was: Diagnostic http request HEAD(http://servername.example.com/SharePoint Portal Server/workspaces/system). The error code returned was 0x0. Internal code 204.

Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Workspace Creation - Operation Search Folder Creation failed. The error description or URL being processed was: Diagnostic http request HEAD(http://localhost/SharePoint Portal Server/workspaces/system). The error code returned was 0x80004005. Internal code 404.

Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Workspace Creation - Operation Creation of Sub System Folders failed. The error description or URL being processed was: . The error code returned was 0x80072efe. Internal code 668.

Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Setup - Operation Schema Creation failed. The error description or URL being processed was: . The error code returned was 0x80072efe. Internal code 725.

Event Type: Error
Event Source: SharePoint Portal Server
Event Category: None
Event ID: 24591
Date: 1/1/2002
Time: 12:00:00 PM
User: N/A
Computer: server_name
Description:
Component Server Setup - Operation Schema Creation failed. The error description or URL being processed was: . The error code returned was 0x80072efe. Internal code 302.

CAUSE

This problem may occur if a host header is specified on the Web Site Identification tab of the default Web site properties.

WORKAROUND

To work around this problem, remove the host header from the default Web site:
  1. Start Internet Services Manager:
    1. Click Start, point to Programs, and then click Administrative Tools.
    2. Click Internet Services Manager.
  2. Right-click the Web site that you want to configure (for example, click Default Web Site), and then click Properties.
  3. Click the Web Site tab, and then click the Internet Protocol (IP) address that you want the site to use.

    NOTE: If you only have one IP address on the server, click All Unassigned, and then set the Transmission Control Protocol (TCP) port that you want to use (typically 80).
  4. Click Advanced.
  5. In the Multiple identities for this Web Site list, click the identity that you want to use.
  6. Click Edit, and then remove the host header name.
  7. Apply these changes, and then start the Web site if it is not already running.
  8. Run SharePoint Portal Server Setup again and select Repair mode.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about VAIFY and other errors that are related to Setup, click the article number below to view the article in the Microsoft Knowledge Base:

290734 Setup FAQ and Troubleshooting Guide

For additional information about configuring host headers for Internet Information Services (IIS), click the article number below to view the article in the Microsoft Knowledge Base:

190008 Using Host Header Names to Host Multiple Sites from 1 IP Address

Modification Type:MinorLast Reviewed:4/29/2003
Keywords:kbbug kbnofix KB321814
©2002 Microsoft Corporation. All rights reserved.