Cannot Use the Network Monitor Remote Feature in Windows XP (321803)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q321803

SYMPTOMS

When you are using Network Monitor to connect to a Network Monitor agent on a Windows XP-based computer, you may receive the following error message:

The specified network is invalid: \\machinenamemac address Error 0x80044002

CAUSE

This problem may be caused by an incompatibility in COM threading models between the Network Monitor program and the Network Monitor agent that is included with Windows XP.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   20-Jun-2002  16:45                      8,825  Netnm.inf
   20-Jun-2002  16:49  5.1.2600.48        13,824  Nppagent.exe

WORKAROUND

To work around this problem, install and run Network Monitor directly on the appropriate computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbnetwork kbWinXPsp1fix KB321803