"Delayed Write Failed" error message when you write a file to a server (321733)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server

This article was previously published under Q321733
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

While a client is writing a file to a server across the network, they may receive the following error message:
{Delayed Write Failed}
Windows was unable to save all the data for the file x.
The data has been lost.
This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
To determine whether the client is experiencing the problem that is described in this article, check the event log. The event log must contain event ID 50 with a source of MrxSMB. The event contains the same text as the error message, but also contains the error status in the data section. Double-click the event, and then click Words for the data type; the last word contains the status. If the status code is c0000022 (which translates to STATUS_ACCESS_DENIED), apply the hotfix that is described in this article.

CAUSE

This problem occurs because the client redirector does not calculate the SMB signature properly.

Note Apply the patch to the computer that is receiving the Delayed Write error message, the client computer.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Windows 2000

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time     Version      Size     File name
   ------------------------------------------------------
   08-May-2002  11:10  5.0.2195.5754  371,344  Mrxsmb.sys
   04-Apr-2002  16:47  5.0.2195.5535  131,984  Rdbss.sys
				

Windows XP

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version        Size     File name
------------------------------------------------------
06-Mar-2003  14:33  5.1.2600.1181  154,880  Rdbss.sys
06-Mar-2003  14:33  5.1.2600.1181  401,792  Mrxsmb.sys

WORKAROUND

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To work around this problem, turn off SMB signing on the server:
  1. Start Registry Editor.
  2. Locate, and then click the enablesecuritysignature value under the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Lanmanserver\Parameters

  3. On the Edit menu, click Modify.
  4. In the Value data: box, type 0, and then click OK.
  5. Quit Registry Editor.
  6. Stop and then restart the server service, or restart the computer.

STATUS

Windows 2000

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Windows XP

This problem was first corrected in Windows XP Service Pack 2.

MORE INFORMATION

For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For more information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot


Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbQFE kbWin2kSP4fix kbOSWin2000fix kbbug kbfix kbWin2000preSP4Fix KB321733