A project (subweb) does not open in the Documents page or the Issues page in Microsoft Project Server 2002 (321601)


The information in this article applies to:

  • Microsoft Project Server 2002
This article was previously published under Q321601

SYMPTOMS

When you click the name of the project (subweb) in the Documents page or Issues page in Microsoft Project Web Access, the project does not open.

You may be prompted repeatedly to enter your user name and password, but even after you provide the information, you still cannot open the page.

You may also find that a "Loading Data" message appears, but the page does not load. You may eventually receive an error message similar to the following:
Microsoft Project Web Access Documents and Issues are based on SharePoint Team Services from Microsoft.

There is a problem connecting with the Web server running SharePoint Team Services. Please contact your system administrator.

CAUSE

This problem occurs if the subweb is configured to use only Basic Authentication in Internet Information Services (IIS).

NOTE: A subweb inherits permissions of the root Website level (for example, from the Default Website). If Basic Authentication is not required, disable Basic Authentication at the root Website level.

RESOLUTION

To work around this problem, follow these steps:
  1. Start Internet Services Manager, or open the Microsoft Management Console (MMC) that contains the IIS snap-in.
  2. Expand * ServerName, where ServerName is the name of the server, and then expand Default Web Site.
  3. Locate the virtual directory for the subweb. Use the identification number (Project ID) of your subweb.

    NOTE: When you create a subweb, a Project ID is generated to match the subweb. To find the identification number, follow these steps:
    1. Log on as Administrator to Microsoft Project Web Access.
    2. Click Admin, click Manage SharePoint Team Services, and then click Manage subwebs under Options in the left pane.

      A list of subwebs for your project appears. Note the Project ID for your subweb. For example, the Project ID may be "102".
  4. Expand the subweb, and then click the vti_bin folder.
  5. In the right pane, right-click the Owssvr.dll file, and then click Properties.
  6. Click the File Security tab, and then click Edit under Anonymous access and authentication control.
  7. Click to select the Integrated Windows authentication check box.
  8. Click to select the Basic authentication (password is sent in clear text) check box, and then click OK.
  9. Click OK, click OK to set the changes, and then close the IIS snap-in.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbbug kbfix KB321601
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