XCCC: The "First Name" or "Last Name" Box Is Not Updated If You Modify the "First Name" or "Last Name" Box in OWA (321426)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q321426

SYMPTOMS

In the version of Microsoft Outlook Web Access (OWA) that is included in Exchange 2000 Server, if you change the First Name or Last Name boxes of an existing Contact, the changes may not be made to the respective fields of the Contact. However, if you use the modified first name or last name to search through the Contacts, you get the expected results.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Version   Size     File name
   ----------------------------------------------------------------
   23-MAY-2002   10:32   None      28,487   Frm_ComposeContact20.js
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2. IMPORTANT: Because this is a change in the script, there is no version information. Make sure that you apply the fix to both back-end servers and front-end servers.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix KB321426
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