Dungeon Siege: "Needs to Close" Error Message When You Start Dungeon Siege (321279)


The information in this article applies to:

  • Microsoft Dungeon Siege 1.0
  • Dungeon Siege: Legends of Aranna
This article was previously published under Q321279

SYMPTOMS

When you try to start Microsoft Dungeon Siege, you may receive an error message that is similar to the following:
Microsoft Dungeon Siege has encountered a problem and needs to close. We are sorry for the inconvenience.
If you click Click Here, you receive a message that contains the following details:
Error Signature
AppName: dungeonsiege.exe AppVer: 0.2.3.801 ModName: dungeonsiege.exe
ModVer: 0.2.3.801 Offset: 0026adff
When you try to start Dungeon Siege: Legends of Aranna, you may receive an error message that is similar to the following:
Dungeon Siege has encountered a problem and needs to close. We are sorry for the inconvenience.
If you click Click Here, you receive a message that contains the following details:
Error Signature
AppName: dsloa.exe AppVer: 1.50.0.56 ModName: dsloa.exe
ModVer: 1.50.0.56 Offset: 00132bd7

CAUSE

This behavior occurs if the Objects.dsres file is corrupted or missing.

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1: Install the Dungeon Siege Update

If you are not playing Dungeon Siege: Legends of Aranna, install the latest Dungeon Siege Update. For additional information about the Dungeon Siege Update, click the following article number to view the article in the Microsoft Knowledge Base:

324477 Dungeon Siege 1.0: Availability of the Dungeon Siege Update and the Fixes Included in the Update

Method 2: Replace the Objects.dsres File

  1. Double-click My Computer, and then locate the following folder where drive is the drive where the game is installed:

    drive:\Program Files\Microsoft Games\Dungeon Siege\Resources

  2. Do one of the following:
    • If the Objects.dsres file is not in the location described in step 1, go to step 3.
    • If the Objects.dsres file is in the location described in step 1, right-click the file, and then click Delete.

      If you are prompted to confirm that you want to delete the file, click Yes.
  3. Insert Dungeon Siege Disc 1 into your CD-ROM drive or DVD-ROM drive, and then hold down the SHIFT key to prevent the program from starting.
  4. Locate the following folder where drive is the CD-ROM drive or DVD-ROM drive:

    drive:\Dsiege\Resour_1

  5. Copy the Object_1.dsr file from the Dsiege\Resour_1 folder on the Dungeon Siege CD-ROM to the Program Files\Microsoft Games\Dungeon Siege\Resources folder on your hard disk.
  6. Right-click Object_1.dsr on your hard disk, click Rename, type Objects.dsres, and then press ENTER.

    If you are prompted to confirm that you want to rename the file, click Yes.
  7. Right-click Objects.dsres again, click Properties, click to clear the Read-only check box, and then click OK.

Method 3: Remove and Reinstall Dungeon Siege

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click the Install/Uninstall tab, click Dungeon Siege, and then click Add/Remove.
  4. Click Uninstall, and then click OK.

    Note Do not click to select the Remove saved games check box.
  5. Reinstall Dungeon Siege.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kberrmsg kbprb KB321279
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