SYMPTOMS
When you are using Microsoft Windows 2000 Service Pack 2
(SP2) with a large number of dial-on-demand (DOD) connections, you may
experience intermittent connectivity problems on some of the DOD interfaces.
This problem may occur on a server that contains eight or more DOD interfaces.
This symptom may occur for both persistent and DOD routes. When the problem
occurs and you try to connect the DOD connection, you receive a status of
"Connecting", but the connection is never established. You may also receive the
following events in the System Event Log:
Event Source: RemoteAccess
Event Category: None
Event ID: 20125
Date: <date>
Time: <time>
User: N/A
Computer: <computer name>
Description:
A Demand Dial persistent connection to the remote interface <interface
name> failed to be initiated successfully. The following error occurred:
The interface is in a disabled state.
Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2000
Date: <date>
Time: <time>
User: N/A
Computer: <computer name>
Description:
The server's call to a system service failed unexpectedly.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------------
23-Jul-2002 19:22 5.0.2195.5873 58,128 Rasman.dll
23-Jul-2002 19:22 5.0.2195.5967 152,848 Rasmans.dll
23-Jul-2002 19:22 5.0.2195.5873 54,032 Rastapi.dll
21-Jun-2002 14:09 5.2.2.10 3,584 Spmsg.dll
21-Jun-2002 14:10 5.2.2.10 44,544 Spuninst.exe
13-Jun-2001 02:05 5.0.2195.3727 3,856 Svcpack1.dll
21-Jun-2002 14:10 5.2.2.10 10,240 Spcustom.dll