SYMPTOMS
If the Health Insurance Portability and Accountability Act
of 1996 (HIPAA) parser is under heavy stress, BizTalk Server may report the
following access violation in the event log, which forces the parser to quit:
The system has called a custom component and that
component has failed and generated an exception. This indicates a problem with
the custom component. Notify the developer of this component that a failure has
occurred and provide them with the information below.
Component Prog
ID:
Server Application ID: {6ECD95AC-3C06-4A9B-9D43-4565C1BD3319}
Server Application Name: BizTalk Server Internal Utilities
Exception:
C0000005
Address: 0x78011601
Call Stack:
MSVCRT!wcslen +
0x4
Rest of call stack skipped
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest
service pack for Microsoft BizTalk Server 2002. For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base:
815781 How to Obtain the Latest BizTalk Server 2002 Service Pack
Hotfix Information
A supported
fix is now available from Microsoft, but it is only intended to correct the
problem that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next BizTalk 2002 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a complete list of Microsoft
Product Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix should have the following file attributes or later:
Date Time Size File Name
----------------------------------------------
05-Apr-2002 19:20 127,248 Cisapi.dll
05-Apr-2002 19:52 504,080 Ciscore.dll
05-Apr-2002 19:18 401,680 Cisengine.dll
05-Apr-2002 19:32 676,112 Cisparser.dll
05-Apr-2002 19:30 450,832 Cisserializer.dll
05-Apr-2002 19:30 463,120 Validatedoc.dll