The Program Count for the Most Frequently Used Programs List Is Not Used (320987)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q320987

SYMPTOMS

If you clear the Internet and E-mail check boxes in the Customize Start Menu dialog box, the Number of programs on Start menu option may not become effective.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Modification Type:MajorLast Reviewed:9/5/2002
Keywords:kbbug kbshell kbWinXPsp1fix KB320987
©2002 Microsoft Corporation. All rights reserved.