RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name
----------------------------------------------------
25-04-2002 17:00:38 2,159,184 Outlook.msp
25-04-2002 18:24:00 4,016,640 Outlook_Admin.msp
After the fix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
-----------------------------------------------------------
29-Nov-2001 01:21:29 10.0.3527.0 47432 Recall.dll
20-Dec-2001 18:44:00 10.0.3618.0 92488 Outlmime.dll
23-Jan-2002 00:32:22 10.0.3716.0 342344 Exsec32.dll
05-Feb-2002 15:14:45 10.0.3729.0 117064 Outlph.dll
11-Apr-2002 14:40:26 10.0.4009.0 534856 Outlcm.dll
24-Apr-2002 10:44:47 10.0.4016.0 6306120 Outllib.dll
Administrative Information
If you are updating an administrative installation with the administration version of this fix, use the following information to update the administrative installation and network clients.
How to Update Administrative Installations
To update an administrative installation use a command line similar to the following
msiexec /a Admin Path\MSI File /p MSP path
SHORTFILENAMES=1
where
Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),
where
MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
where
MSP path is the path to the administrative update for the fix (for example, c:\hotfixfiles\Outlook_admin.msp).
How to Update Network Clients
After you complete the administrative installation of the fix, update each network client. To deploy the update to the client workstations, use a command line similar to the following
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles
REINSTALLMODE=vomus
where
Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP), and
where
MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).