Outlook 2002 and Outlook 2003 do not check for new messages automatically (320836)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002

This article was previously published under Q320836

SYMPTOMS

If you set up or modify Send/Receive Groups in Microsoft Outlook and you select the option to have Outlook check the accounts in a selected group according to a schedule, Outlook may not check for new messages automatically.

This behavior occurs even though you have the Schedule an automatic send/receive every n minutes option selected.

Where n represents the number of minutes set by the user.

CAUSE

This behavior may occur if the Disable Scheduled Send/Receive option is enabled. This option overrides the Send/Receive Group settings.

RESOLUTION

To resolve this behavior, on the Tools menu, point to Send/Receive Settings, and then click Disable Scheduled Send/Receive (if the option is selected).

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbtshoot kbreceivemail kbsendmail kbemail kbprb KB320836