FIX: Error Message "Unable to open cellset. Cannot connect to server" Occurs When a Query is Sent to Analysis Services (320710)

SYMPTOMS

When you run queries from an Analysis Services client application, the queries fail with this error message:

Unable to open cellset
Cannot connect to the server 'ServerName'. The server is either not started or too busy.

The following event is also written to the Application Event Log on the Analysis Server at approximately the same time that the error message occurs on the client:

Unexpected fatal error occurred. Attempting to restart server.

This problem occurs when the query includes a dimension, which has dimension level security defined and the query is resolved by Analysis Server instead of using the client side cache.

RESOLUTION

The English version of this fix should have the following file attributes or later:

 Date          Time      Version         Size              File name   
 ----------------------------------------------------------------------

 03/19/2002   01:57 PM       8.0.0.601   4,043,328 bytes   Msmddo80.dll
 03/19/2002   01:56 PM       8.0.601.0   1,008,192 bytes   Msmdgd80.dll
 03/19/2002   12:53 PM       8.0.601.0   1,774,148 bytes   Msmdsrv.exe
 03/19/2002   01:57 PM       8.0.601.0   2,024,016 bytes   Msolap80.dll
 04/18/2001   12:23 AM   2000.80.382.0     815,676 bytes   Sqldata.dll
 03/19/2002   01:56 PM   2000.80.534.0     590,396 bytes   Sqlsort.dll

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft SQL Server 2000 Service Pack 3.