Event ID 3 Is Logged in IISLOG After You Restrict Access to the LogFiles Folder (320675)


The information in this article applies to:

  • Microsoft Internet Information Server 4.0
This article was previously published under Q320675

SYMPTOMS

When you restart Internet Information Server (IIS), the following event is logged in the event log:
Source: IISLOG
Error: None
Event ID: 3

Description: IIS Logging was unable to create the file C:\WINNT\System32\LogFiles\W3SVC1\ex020401.log. The data is the error.

CAUSE

This error occurs if you restrict the permissions on the folder that contains the log files (for example, if the Everyone group and the IUSR_computer account do not have at least Change permissions on the folders in the C:\WINNT\System32\LogFiles folder).

You see this error only if the first request to the server is a Microsoft Active Server Pages (ASP) page.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   30-Apr-2002  08:31  4.2.776.1         214,544  Adsiis.dll       
   30-Apr-2002  08:32  4.2.776.1         330,672  Asp.dll          
   30-Apr-2002  08:32  4.2.776.1          34,384  Clusiis4.dll     
   30-Apr-2002  08:31  4.2.776.1          55,392  Httpodbc.dll     
   30-Apr-2002  08:31  4.2.776.1          98,912  Iischema.dll     
   30-Apr-2002  08:30  4.2.776.1          63,984  Iislog.dll       
   30-Apr-2002  08:30  4.2.776.1         185,792  Infocomm.dll     
   30-Apr-2002  08:30  4.2.776.1          29,520  Iscomlog.dll     
   30-Apr-2002  08:31  4.2.776.1          38,256  Ssinc.dll        
   30-Apr-2002  08:31  4.2.776.1          25,360  Sspifilt.dll     
   30-Apr-2002  08:31  4.2.776.1         231,104  W3svc.dll        
   30-Apr-2002  08:30  4.2.776.1          88,032  Wam.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB320675
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