MORE INFORMATION
How to Download and Install the Update
Client Update
If you installed Microsoft Word 2000 from CD-ROM, follow these
steps to download and install the client update:
- With your Web browser, visit the following Microsoft Web
site: For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
- Click Save to save the Wrd0901.exe file to the selected folder.
- In Windows Explorer, double-click Wrd0901.exe.
- If you are prompted to install the update, click Yes.
- Click Yes to accept the License Agreement.
- Insert your Word 2000 (or Office 2000) CD-ROM if you are
prompted to do so, and then click OK.
- When you receive a message that indicates the installation
was successful, click OK.
NOTE: After you install the public update, you cannot uninstall it.
Administrative Update
If you installed Word 2000 from a server location, the server
administrator must update the server location with the administrative public
update and deploy that update to your computer.
If you are the server
administrator, follow these steps to download the administrative update:
- Visit the following Microsoft Web site: For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
- Download the file to your desktop.
- In Windows Explorer, double-click the Wrd0901a.exe file.
- Click Yes to accept the License Agreement.
- In the Please type the location where you want to
place the extracted files box, type
C:\wrd0901a, and then click OK.
- Click Yes when you are prompted to create the folder.
- Click Start and then click Run. Type the following command in the Open box
msiexec /a admin path\MSI file /p C:\folder listed above\admin msp file name SHORTFILENAMES=1
where admin path is the path to your
administrative installation point for Word 2000 (for example, C:\Word2000),
and
where MSI file is the MSI database
package for the Word 2000 product (for example, ProPlus.msi). - To deploy the update to the client workstations, click Start and then click Run. Type the following command in the Open box
msiexec /i admin path\MSI file REINSTALL=WORDFiles REINSTALLMODE=vomus
where admin path is the path to your
administrative installation point for Word 2000 (for example, C:\Word2000),
and
where MSI file is the MSI database
package for the Word 2000 product (for example, ProPlus.msi).
For additional information about how
to update your administrative installation and deploy to client workstations,
click the article number below to view the article in the Microsoft Knowledge
Base:
304165 OFF2000: How to Install an Update to Administrative Installations
This article contains standard instructions for
installing an administrative public update.
Or, you can refer to the
following article in the
Microsoft Office 2000 Resource Kit:
How to Determine Whether the Public Update Is Installed
The Word 2000 Update: April 25, 2002, affects the file
Winword.exe. The Word 2000 Update: April 25, 2002, updates the version of
Microsoft Word 2000 to version 9.0.6328. To find this build number on your
computer, follow these steps:
- On the Help menu in Word, click About Microsoft Word.
- In the About Microsoft Word dialog box, click System Information.
- To view Build, expand Applications and then click Microsoft Word 2000.
NOTE: If the Word 2000 Update: April 25, 2002, is already applied on
your computer, you receive the following message when you try to install this
update:
This update has already been applied or is included in an update that has already been applied.
Issues Fixed by the Update
IMPORTANT: The Word 2000 Update: April 25, 2002, includes all previously
released updates for Microsoft Word 2000. For additional information about the previously
released updates, click the following article numbers to view the articles in
the Microsoft Knowledge Base:
298409
WD2000: Overview and History of Word 2000 Updates
276257 OFF2000: List of Issues Fixed in Office 2000 Service Pack 2
The Word 2000 Update: April 25, 2002, fixes the
following additional issues, which are described in the following Knowledge
Base articles:
278679 OFF2000: "This Workbook (Document) Has Been Password Protected" When You Open Workbook or Document
273760 WD2000: Table Row Directions and Table Cell Widths Change When You Open a Word 97 Document
296888 WD2000: Word Stops Responding When You Select a Cell in a Nested Table
300861 WD2000: "WINWORD.exe Has Generated Errors ..." When You Right-Click a Frame Anchor
299925 WD2000: "WINWORD.exe Has Generated Errors ..." After You Press ALT+F4 to Close Word and Multiple Documents
297003 WD2000: Word Stops Responding When You Navigate in Internet Explorer If Japanese Characters Are Not Determined
299003 Link field with form field as data source displays "?????" when you update it in Word 2000
302865 WD2000: "Error! No Table of Contents Entries Found" When You Build a Table of Contents
203859 WD2000: Template File Containing Frames Does Not Open As Expected
311741 WD2000: Invalid Page Fault in Winword.exe When You Try to Merge Mail Merge Document
In addition, the following issues have been
corrected in this update, but they are not documented separately in the
Microsoft Knowledge Base:
WD2000: Word Stops Responding When You Change the Default Mail Type from RTF to HTML with Messages Open When you try to forward an e-mail message after you
change the message type from RTF to HTML, you receive the following error
message:
Insufficient memory to complete the operation.
The request font cannot be displayed.
WD2000: When You Hold the Left Mouse Button on a Table Anchor, Word Causes CPU Usage to Increase to 100% When you hold the left mouse button for more than a few
seconds, CPU usage increases to 100% in a Microsoft Windows Terminal Server
environment.
WD2000: Macros Run Regardless of the Security Settings Macros in a Word document may run if the document was
changed at the binary level.
WD2000: Word Stops Responding When You Save a Word Document with a Certificate After You Modify the Document Word may stop responding when you save a file. This
problem occurs when the following conditions are true:
- The document was based on a template that contains document
variables.
-and-
- The document was based on a template that contains a
security certificate.
-and-
- Macro code that modifies existing document variables is
run.
WD2000: Word May Stop Responding When the Selection of a Text Box Is Canceled When you have a text box selected, and then you click
between the text box and a table, Word may stop responding.
WD2000: Word May Stop Responding When You Open and Save Files When you randomly open files and save them, Word may
stop responding.
WD2000: Line Numbers Are Displayed and Printed Incorrectly in Hebrew Word Line numbers may move from left to right and
superimpose themselves over the text in a printed document in Word.
WD2000: Word May Stop Responding When You Select an Object Before It Is Fully Redrawn When you select an object that is not fully redrawn,
Word may stop responding.
WD2000: Word May Stop Responding with a Word Document in a Web Browser Control Word may stop responding under these conditions:
- You open a Word document inside a Web Browser
control.
- You start and quit a separate instance of Word.
- You click or drag certain screen items of the Word document
in the Web Browser control.
WD2000: Word May Stop Responding After You Set the CommandbarControl When you programmatically modify menus in Word and then
switch between single-document interface (SDI) windows, Word may stop
responding.
WD2000: Some Data Formats Used in a Mail Merge May Cause an Invalid Page Fault After you turn on Chinese language support, if you use
a mail merge data source that contains a seven-digit number followed by a
Chinese character, Word may stop responding.
WD2000: Danish Hyphenation in a Document Can Cause Pagination Problems Use of Danish hyphenation can result in either missing
text or repeated text across a page break when the document is printed or
displayed in print layout view.
WD2000: Line Numbers May Be Superimposed over Text in Hebrew Word When you use line numbers in the Hebrew version of
Word, the line numbers may be superimposed over text in the printed document.
WD2000: Landscape Orientation Is Not Printed Correctly When Scale Is Changed When you print a landscape document that was scaled up
in size (for example, landscape letter [8.5-by-11-inch page size] to landscape
tabloid [11-by-17-inch paper size]), the document will be printed on the
original paper size instead of the new paper size.
WD2000: Bullets Change When You Paste Text from PowerPoint into Word When you copy text from PowerPoint 2000 that contains
customized bullets (using either extended characters in the font, or a
graphical bullet) the bullets are pasted in Word 2000 as boxes or question
marks.
WD2000: Instance of Winword.exe Is Still in Memory After You Quit Word When you insert a Word document or an RTF document into
an existing Word document, and then you close the document by using the
Close button (
X) in the top right corner of the program window, an instance of
Word (Winword.exe) remains in memory.
NOTE: This problem only occurs when you run Word on Microsoft Windows
NT 4.0.
WD 2000: Resting the Mouse on a Hyperlink to a Word Document May Cause Word to Stop Responding When you rest your mouse device on a hyperlink to
another Word document, Word may stop responding, or you may receive an error
message that the memory cannot be read.
WD2000: RestartNumberingAtSection Does Not Retain Set Value Word object properties may not retain the values that
are explicitly set in Visual Basic for Applications (VBA) macros. The problem
occurs when range properties are read from certain objects, such as the
Information object.
WD2000: "Continuous Page Break" Changes to "Next Page" After You Run a Macro If you use a macro to set the orientation for a section
to landscape, other section break types may unexpectedly change. Using manual
steps to change the section orientation does not produce the same result.
WD2000: Printed Text Is Truncated When a Table Spans a Page Break When you print a document that contains a table that
breaks across pages, and you use a Hewlett-Packard LaserJet 5SI or a
Hewlett-Packard LaserJet 8000, the printed file may contain characters that are
cut off.
WD2000: Document with Hidden Pages Is Displayed and Printed with Many Blank Pages A document with pages that are marked as hidden is
displayed and printed with many more blank pages when you open the document in
Word 2000. When you print from Word 97 or Word 2002, the same file is printed
with fewer pages. (This is the behavior that you want when pages are marked as
hidden and the
Show hidden text option is turned off.)
WD2000: Setting the OnAction Property of a Custom Menu May Cause an Insufficient Memory Error Message If you select a custom shortcut menu that has its
OnAction property set to a Visual Basic for Applications macro, you may
receive the following error message:
There is
insufficient memory or disk space. Close extra windows and save your work.
WD2000: Error Message When You Save a New Document Based on a Signed Template When you save a new document that is based on a
digitally signed template that contains a macro, you may receive an error
message, and Word may stop responding.
WD2000: You Are Prompted for User Name and Password When You Close a Password-Protected File When you close a password-protected file, you may be
prompted again for the information that you used to open the file.
WD2000: Long Path to a Data Source May Cause Error Message If you have a long path to a data source that is
connected by Dynamic Data Exchange (DDE) to a Word mail merge, you may receive
an error message.
WD2000: Error Message in Word When You Open an E-mail Attachment You may receive an error message in Word under the
following conditions:
- Word is your e-mail editor.
- You open an e-mail attachment.
- Your antivirus software displays a message.
WD2000: Closing an E-mail Message May Cause an Error Message You may receive an error message in Word under the
following conditions:
- Word is your e-mail editor.
- You have multiple e-mail messages open.
- You close one message.
WD2000: Text Is Missing or Repeated If You Use Hyphenation in a Document That Contains Danish Text When you use hyphenation (on the
Tools menu, point to
Language, and then click
Hyphenation) in a Word document that contains text that is formatted as
Danish, text may be missing or repeated across a page break when the document
is displayed or when you print the document.
WD2000: Negative Numbers in Word Table Are Misaligned If you resize a table or cell that contains negative
numbers, the negative numbers may no longer be aligned with the nonnegative
numbers in the table or cell.
WD2000: HTML E-mail Messages Can Contain ActiveX Objects That Ignore Security Settings When you use Word as your e-mail editor and you reply
to or forward a Microsoft Outlook message that contains an ActiveX control, the
script may be run.
For additional information about using Word to edit e-mail
messages, click the article number below to view the article in the Microsoft
Knowledge Base:
211966 WD2000: How to Use Microsoft Word to Edit E-mail Messages
WD2000: Word Automatically Opens ASD Files in TEMP Folder with Macros Enabled If you restart Word and Word detects a file to recover,
Word automatically opens the file with the macros enabled, regardless of your
security settings in Word.
WD2000: Readability Statistics Show Different Values When You Use a Macro When you use a VBA macro to return readability
statistics for a Word document, you may obtain different values from those that
Word returns. To allow Word to return readability statistics automatically,
follow these steps:
- On the Tools menu, click Options.
- On the Spelling & Grammar tab, click to select the Show readability
statistics check box.
The
third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.