Commerce Server 2000 may stop responding for 120 seconds (320480)
The information in this article applies to:
- Microsoft Commerce Server 2000
This article was previously published under Q320480 SYMPTOMS
Commerce Server 2000 may not respond to requests for up to 120 seconds, but does eventually recover.
CAUSE
When the connection to the computer that is running Microsoft SQL Server is lost, a new connection is not established for up to 120 seconds.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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01-Apr-2002 19:56 4.0.3041.0 61,712 Dsdb3.dll
03-Apr-2002 12:06 4,300 Hotfix.txt
21-Mar-2002 13:20 1.0.0.2 82,012 Hotfixsetup.exe
01-Apr-2002 20:59 537 Qfehotfix.ini
01-Apr-2002 20:22 116,736 Qfepatch.msp
01-Apr-2002 20:24 7,168 Qfeunpatch.msp
STATUSMicrosoft has confirmed that this is a problem in Microsoft Commerce Server 2000.
This problem was first corrected in Commerce Server 2000 Service Pack 2.MORE INFORMATION
The retry interval in Dsdb3.dll has been changed from 120 seconds to 30 seconds and the number of retry attempts has been changed from 3 to 30. You cannot configure these parameters.
Modification Type: | Minor | Last Reviewed: | 10/11/2005 |
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Keywords: | kbHotfixServer kbQFE kbQFE kbbug kbCommServ2000preSP2fix kbCommServ2000SP2fix kbfix KB320480 |
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