OL2002: The SMTP Port Field Is Limited to Four Digits (320410)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q320410

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

In Microsoft Outlook 2002, the Outgoing server (SMTP) field is limited to four digits. In previous versions of Microsoft Outlook, this field could hold six digits.

WORKAROUND

To work around this issue, locate the value in the registry that stores the Outgoing server (SMTP) four digit value and modify the value to contain six digits.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To do this, use the following steps.

Note Before you use the following steps, locate the Outgoing server (SMTP) field, and type 1234. This four digit number will help you identify the correct entry in the registry that stores the Outgoing server (SMTP) value.
  1. Quit Outlook 2002.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\UserProfile



    where UserProfile is the key that represents the name of the profile that you are configuring.
  5. With the preceding key selected, click Edit, and then click Find.
  6. In the Find what field, enter SMTP Port, and then click Find Next. When you find the correct SMTP Port value in the registry, select the value.

    Note You will know when you have found the correct value because it will be set to 1234.
  7. With the preceding value selected, click Edit, and then click Modify.
  8. Click Decimal.
  9. In the Value data box, type the 6 digit number that you want to set the Outgoing server (SMTP) field to, and then click OK.
  10. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbinfo KB320410
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