HYPERLINK-FIELD command-line option does not import hyperlink into organization chart shape from a data file (320360)


The information in this article applies to:

  • Microsoft Visio 2002 Standard SR-1
  • Microsoft Visio 2002 Professional SR-1
This article was previously published under Q320360

SYMPTOMS

When you use the command line to run the Organization Chart Wizard and import a text file or a Microsoft Excel file, the /Hyperlink-Field command-line option does not import a Uniform Resource Locator (URL) into the shape. Because the URL is not imported, the shapes do not contain hyperlinks.

RESOLUTION

Service pack information

This problem is corrected in Visio 2002 Service Pack 2.

To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867749 How to obtain the latest Visio 2002 Service Pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Visio 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version        Size      File name     
   --------------------------------------------------------
   07-MAY-2002  15:04  5.0.2809.2400  288,512   Q320360.exe
After the hotfix is installed, the following file will have the listed attributes or later: 
   Date         Time   Version      Size     File name  
   -----------------------------------------------------------------------
   25-APR-2002  07:53  10.0.2825.4  524,288  Organization Chart Wizard.dll
NOTE: You cannot remove this supported fix. If you want to return to the installation you had before you installed this fix, remove Visio 2002, and then reinstall it from the original compact disc.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.

REFERENCES

For additional information about Visio 2002 SR-1, click the following article numbers to view the articles in the Microsoft Knowledge Base:

310474 Visio2002: How to obtain and install Visio 2002 Service Release 1

310463 Visio2002: List of issues fixed in Visio 2002 Service Release 1 (SR-1)

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB320360
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