CPU Usage Rises to 100 Percent If You Charge the Battery Slowly While the Computer Is On (320345)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Server SP3
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Advanced Server SP3
- Microsoft Windows 2000 Professional SP1
- Microsoft Windows 2000 Professional SP2
- Microsoft Windows 2000 Professional SP3
This article was previously published under Q320345 SYMPTOMS
While you are slowly charging the battery on a laptop computer while the computer is powered on, CPU usage may rise to 100 percent until you unplug the computer. This causes performance to be reduced, and prevents the battery from being charged.
CAUSE
The algorithm that converts the battery-charging status to the display values has problems in some cases.
RESOLUTIONService Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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09-Apr-2002 11:28 5.0.2195.5556 9,904 Cmbatt.sys
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 10/11/2005 |
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Keywords: | kbHotfixServer kbQFE kbOSWin2000fix kbWin2kSP4fix kbbug kbfix kbWin2000PreSP3Fix kbWin2000preSP4Fix KB320345 |
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