RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service release that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
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20-Dec-2001 20:44 10.0.3604.0 92,488 Outlmime.dll
29-Nov-2001 01:21 10.0.3527.0 47,432 Recall.dll
23-Jan-2002 00:32 10.0.3716.0 342,344 EXSEC32.DLL
05-Feb-2002 15:14 10.0.3729.0 117,064 OUTLPH.DLL<BR/>
11-Apr-2002 14:40 10.0.4009.0 534,856 OUTLCM.DLL
11-Apr-2002 14:40 10.0.4009.0 6,306,120 OUTLLIB.DLL