Access Violation Occurs When You Use the /MAXMEM Start Switch on 64-bit Versions of Windows Server 2003 on Computers That Have More Than 4GB of RAM (320286)
The information in this article applies to:
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows Server 2003, 64-Bit Enterprise Edition
- Microsoft Windows XP 64-Bit Edition Version 2003
This article was previously published under Q320286 SYMPTOMS In 64-bit versions of Windows Server 2003, if you use the /maxmem start switch in a computer that contains more than 4 GB of RAM,
the computer stops responding (hangs) or creates an access violation (error
code c0000005 ). CAUSE This behavior occurs because 64-bit editions of Windows
Server 2003 require a different start option switch to limit the memory that is
available. RESOLUTION To resolve this behavior, use the Nvrboot.efi utility to
change the start switch to use /burnmemory=MemorySize instead of /maxmem=MemorySize. NOTE: You can use the /burnmemory= start switch on 32-bit and 64-bit versions of Windows Server
2003. When Windows Server 2003 is installed it creates a Msutil
folder in the ESP Extensible Firmware Interface (EFI) partition and copies the
Nvrboot.efi utility to the Msutil folder. To add the /burnmemory= switch:
- Start the computer, and then from the EFI Boot Manager,
click to select the option to start in the EFI Shell.
- Mount the ESP (EFI) partition
(FSx, where x is the ESP
(EFI) partition).
- Change to the MSUtil folder. To do so, type cd
msutil.
NOTE: You must run this command in the root of the ESP
partition. - Type nvrboot.efi.
- Press C, and then click the Windows Server 2003 start entry
to which you want to add the /burnmemory switch.
- Press M to modify a start entry.
- Click to select the original or the copy that you made in
step 5.
- Click to select option 2, and then type
/burnmemory=xxxx (where
xxxx is the amount of memory you want Windows Server
2003 to discard).
For example, /burnmemory=6144 instructs Windows Server 2003 to discard 6 GB of the physical
memory as unavailable. - Press Q to quit Nvrboot.
- Restart the computer, and then click to select the modified
EFI Boot entry.
Modification Type: | Major | Last Reviewed: | 11/19/2003 |
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Keywords: | kberrmsg kbprb KB320286 |
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