RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office service
pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file
attributes or later. The dates and times for these files are listed in
Coordinated Universal Time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Word
2002
Date Time Version Size File name
--------------------------------------------------------
05-Apr-2002 13:05 63,488 Lpk.msp
05-Apr-2002 13:05 154,624 Lpk_Admin.msp
05-Apr-2002 13:11 176,128 Mssp3pb.msp
05-Apr-2002 13:15 256,000 Mssp3pb_Admin.msp
05-Apr-2002 13:13 2,964 Readme.txt
Word 2000 Date Time Version Size File name
--------------------------------------------------------------
02-Apr-2003 00:52 1,214,976 Lpkcd3ff.msp
02-Apr-2003 00:47 1,096,192 Lpkcd3op.msp
02-Apr-2003 00:20 1,275,904 Mssp3pbff.msp
02-Apr-2003 00:07 1,158,144 Mssp3pbop.msp
15-Apr-2003 03:02 6,306,816 Ptk.msp
15-Apr-2003 03:12 6,309,888 Ptkff.msp
After the hotfix is installed, the
following files will have the listed attributes or later:
Word
2002
Date Time Version Size File name
---------------------------------------------------
22-Mar-2002 06:53 7.0.0.27 434,176 Mssp3pb.dll
Word 2000: Installed with Portuguese Language Pack (LPK) or Portuguese Office Date Time Version Size File name
--------------------------------------------------------------
15-Feb-2001 14:52 1,336,400 Mssp3en.lex
12-Aug-2002 13:02 7.0.0.28 487,482 Msspell3.dll
Word 2000: Installed with Portuguese Proofing Tools (PTK) Date Time Version Size File name
--------------------------------------------------------------
15-Sep-2000 22:05 3,993,607 Msgr2en.lex
19-Oct-2001 16:51 7.0.0.9 1,155,072 Msgr2pb.dll
05-Dec-2002 12:10 3.0.0.35 1,564,672 Msgrit32.dll
25-Apr-2002 16:52 1.0.1.9 856,064 Msgrsw32.dll
13-Nov-2001 19:35 2,728,382 Msgr_sw.lex
28-Feb-2003 18:08 1.7.0.82 364,603 Mspfr32.dll
16-Jan-2003 13:51 5.6.1.4 118,784 Msphu32.dll
25-Mar-2003 01:07 363,359 Mssp3en.lex_eng
15-Feb-2001 15:52 1,336,400 Mssp3en.lex_ptb
19-Mar-2003 22:26 562,355 Mssp3ena.lex
17-Oct-2000 18:05 1.0.0.32 323,584 Msspell3.dll_ita
12-Aug-2002 14:02 7.0.0.28 487,482 Msspell3.dll_ptb
29-Jan-2003 20:38 7.0.0.16 311,296 Msthel32.dll