Windows Media Player Help Topic Links Do Not Work (320269)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q320269

SYMPTOMS

When you try to view a Help topic about Microsoft Windows Media Player in the Help and Support Center, you may receive an error message, and you cannot go to the topic. For example, if you click any of the links in the "Windows Media Player Overview" topic, all the links except "Using Windows Media Player" do not work.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Modification Type:MajorLast Reviewed:10/16/2002
Keywords:kbbug kbQFE kbWinXPsp1fix KB320269
©2002 Microsoft Corporation. All rights reserved.