Morpheus.exe Causes an Error Message in Windows XP (320210)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q320210

SYMPTOMS

When you try to use the StreamCast Networks Morpheus version 1.0.0.1 program, you may receive an error message that is similar to the following error message, or your computer may become unstable:
Crash caused by MORPHEUS.EXE!0x00072da3 -> AESP1XML: Crash caused by MORPHEUS.EXE!0x00072da3
If you view the data that the error report contains, the following error signature information may be displayed:
   App name      App version  Module name   Module version  Offset
   -----------------------------------------------------------------
   morpheus.exe  1.0.0.1      morpheus.exe  1.0.0.1         00072da3 
				

CAUSE

This problem may occur because Morpheus 1.0.0.1 is not totally compatible with Windows XP.

RESOLUTION

To resolve this issue, contact StreamCast Networks to inquire about the availability of an updated version of Morpheus. For information about how to do so, please view the following Morpheus Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:6/19/2002
Keywords:kb3rdparty kbenv kberrmsg kbprb kbProd2Web KB320210