RESOLUTION
Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Download Information
The following file is available for download from the Microsoft Download Center:
Release Date: May 22, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Installation Options
You must restart your computer after you apply this update. For additional information about the switches that you can use to apply this update, click the article number below
to view the article in the Microsoft Knowledge Base:
262841 Windows 2000 Hotfix.exe Program Description and Command-Line Switches
For example, the following command line installs the update without any user intervention and then does not force the computer to restart:
q320206_w2k_sp4_x86_en /q /m /z
: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name and path
---------------------------------------------------------------------
29-Apr-2002 15:02 5.0.2195.5695 45,840 %Windir%\System32\Smss.exe
NOTE: Because of file dependencies, this update may contain additional files. This update requires Windows 2000
Service Pack 2 (SP2) or
Service Pack 1 (SP1).
Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that you determine are at risk of attack. Evaluate the computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to the computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This hotfix may receive additional testing. If the computer is sufficiently at risk, we recommend that you apply this hotfix now.
To resolve this problem immediately, download the hotfix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download Information
The following file, for each given language, is available for download from the Microsoft Download Center:
Release Date: May 22, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.
Installation Options
You must restart your computer after you apply this update. For additional information about the switches that you can use to apply this update, click the article number below
to view the article in the Microsoft Knowledge Base:
184305 How to Install and Remove Hotfixes with Hotfix.exe
For example, the following command line installs the update without any user intervention and does not force the computer to restart:
WARNING: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name and path
---------------------------------------------------------------------
30-Apr-2002 14:46 4.0.1381.7152 40,720 %Windir%\System32\Smss.exe
NOTE: Because of dependencies, this update may contain additional files. This update requires Windows NT 4.0
Service Pack 6a (SP6a).
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Windows NT Server 4.0, Terminal Server Edition
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download Information
The following file is available for download from the Microsoft Download Center:
Release Date: May 22, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.
Installation Options
You must restart your computer after you apply this update. For additional information about the switches that you can use to apply this update, click the article number below
to view the article in the Microsoft Knowledge Base:
184305 How to Install and Remove Hotfixes with HOTFIX.EXE
For example, the following command line installs the update without any user intervention and then does not force the computer to restart:
WARNING: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name and path
----------------------------------------------------------------------
01-May-2002 15:32 4.0.1381.33537 46,352 %Windir%\System32\Smss.exe
NOTE: Because of file dependencies, this update may contain additional files. This update requires Windows NT Server 4.0, Terminal Server Edition,
Service Pack 6 (SP6).
