Credential manager cannot acquire log on credentials when you try to log on remotely to a Windows XP-based computer (320145)

SYMPTOMS

After you complete the following procedure, you may be prompted to type a user password each time you try to log on to a remote computer:

You store user credentials in a Terminal server computer by using a third-party credential manager program.
You try to log on remotely to the Terminal server computer from a Windows XP-based computer by using the Windows XP Remote Desktop feature.

Your credential manager program may not be able to acquire the log on credentials for the user, and you may be prompted to type the user password each time you try to log on to the remote computer.

RESOLUTION

To resolve this problem, install the latest service pack for Windows XP.

For additional information about how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   01-Jul-2002  09:50  5.1.2600.48  198,656  Termsrv.dll
   01-Jul-2002  09:42  5.1.2600.48  429,056  Winlogon.exe
   01-Jul-2002  09:50  5.1.2600.48   46,592  Winsta.dll

Credential manager cannot acquire log on credentials when you try to log on remotely to a Windows XP-based computer (320145)

SYMPTOMS

RESOLUTION

STATUS