OL2002: You Receive a MAPI_E_INVALID_ENTRYID Error When You Select a LDAP Server in the Address Book (320017)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q320017

SYMPTOMS

If you open the Address Book in Outlook 2002 and select a Lightweight Directory Access Protocol (LDAP) server, you may receive the following error message:
MAPI_E_INVALID_ENTRYID

CAUSE

This problem may occur if both of the following conditions are true:
  • You migrated from Microsoft Outlook 2000. -and-

  • Your Outlook 2000 profile included the LDAP service before migration.
NOTE: This problem does not occur if you re-create your profile after you migrate from Outlook 2000 to Outlook 2002.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later: 
   Date         Time    Size     File name
   ------------------------------------------------
   25-Apr-2002  01:02   117,760  Olkintl.msp
   25-Apr-2002  01:04   763,392  Olkintl_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
    Date         Time   Version            Size    File name
   --------------------------------------------------------------
   21-Dec-2001  01:43  10.0.3618.0        47,432  Bjablr32.dll     
   24-Apr-2002  17:44  10.0.4016.0       108,872  Emablt32.dll     
   05-Feb-2002  22:14  10.0.3729.0       538,952  Emsmdb32.dll_0005
   22-Feb-2002  04:01  10.0.3819.0       850,248  Msmapi32.dll_0001
The German-language version of this fix should have the following file attributes or later: 
   Date         Time      Size    File name
   ------------------------------------------------
   13-May-2002  18:35    103,424  Olkintl.msp
   13-May-2002  18:44    473,600  Olkintl_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   24-Apr-2002  17:44  10.0.4016.0       108,872  Emablt32.dll     
   05-Feb-2002  22:14  10.0.3729.0       842,056  Msmapi32.dll_0001

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbHotfixServer kbQFE kbbug kberrmsg kbfix kbOfficeXPPreSP2fix kbOfficeXPsp2fix KB320017
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