RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the following
Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
18-Apr-2002 18:09 5.0.2195.5255 321,296 Aqueue.dll
18-Apr-2002 18:09 5.0.2195.5255 66,832 Mailmsg.dll
18-Apr-2002 18:09 5.0.2195.5255 38,160 Ntfsdrv.dll
18-Apr-2002 18:09 5.0.2195.5600 440,080 Smtpsvc.dll