WRQ AtGuard Program Causes Error Message in Windows XP (319870)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q319870 SYMPTOMS
You may receive the following error message on a blue screen on your Windows XP-based computer with the WRQ AtGuard firewall program installed:
STOP: 0x000000D1 (0x0200000c, 0x00000002, 0x00000000, 0xf617c2c6)
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Argument 1: 0200000c, memory that was referenced
Argument 2: 00000002, IRQL
Argument 3: 00000000, value 0 = read operation, 1 = write operation
Argument 4: f617c2c6, address that referenced memory
The four parameters that are inside the parentheses may vary according to the computer's configuration.
CAUSE
This problem may occur if you are using the WRQ AtGuard version 3.22 program.
RESOLUTION
To resolve this problem, please visit the following Microsoft Windows Update Web site, and then install all of the critical updates:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
As of March 2002, WRQ no longer supports the AtGuard firewall program.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 8/21/2003 |
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| Keywords: | kb3rdparty kbenv kberrmsg kbprb kbProd2Web KB319870 |
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