Two Outlook Inbox icons are present after you use the User State Migration Tool to migrate user settings (319857)
The information in this article applies to:
- Microsoft Windows XP Professional
This article was previously published under Q319857 SYMPTOMS If you use the User State Migration Tool to migrate user
account information, two Inbox icons may be displayed in Microsoft Outlook. However, both icons
point to the same mailbox. CAUSE This problem occurs because, if you migrate user settings
from Outlook 97 or Outlook 98 to a later version of Outlook, the Migapp.inf
file causes the ScanState.exe program to migrate an extra Windows registry
key.RESOLUTION To work around this problem, edit the Migapp.inf file:
- Start Windows Explorer, and then browse to the location of
the User State Migration Tool files.
- Right-click Migapp.inf, and then click Open With.
- Click Notepad in the Programs list, and then click OK.
- Scroll to the following section of the Migapp.inf file:
- Type a semicolon (;) at the beginning of the following
line:
HKR\Software\Microsoft\Windows Messaging Subsystem\Profiles\* [001e6603] ;HKR\Software\Microsoft\Windows Messaging Subsystem\Profiles\* [001e6603] - Scroll to the following section of the Migapp.inf file.
- Type a semicolon (;) at the beginning of the following
line:
HKR\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\* [001e6603] ;HKR\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\* [001e6603] - Click Save on the File menu.
- Quit Microsoft Notepad.
- Run the ScanState.exe program again to migrate the user
account settings.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 3/14/2005 |
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| Keywords: | kbprb KB319857 |
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