Cookies, Network Printers, or Drive Mappings Are Not Migrated If You Use the User State Migration Tool (319854)


The information in this article applies to:

  • Microsoft Windows XP Professional
This article was previously published under Q319854

SYMPTOMS

If you use the User State Migration Tool to migrate user account information, the following user account information may not be migrated:
  • Cookies
  • Network printers
  • Mapped network drives

CAUSE

This behavior may occur if you run the LoadState.exe portion of the User State Migration Tool from a mapped network drive that is not available to the user whose account you are trying to migrate.

The user account Cookies, network printers, and mapped network drives are restored when the user logs on to the computer after you run the LoadState.exe command. If the mapped network drive (the drive from which you ran LoadState.exe) is not available to the user, these user account items are not restored. Loadstate.exe runs again when the user logs on for the first time. When the Loadstate.exe command is added to the users Runonce registry key, a modified copy of the original command-line is used, including the path information. The migrated user must have access to the Loadstate.exe file for the user account information to be successfully restored.

RESOLUTION

To resolve this issue, run the LoadState.exe command from a Universal Naming Convention (UNC) path (for example, \\server\share) instead of a mapped network drive. Make sure the user whose account is being migrated has access to the UNC path. If you run the LoadState.exe command from the UNC path, the remaining information is migrated when the user logs on to the computer after you run LoadState.exe.

STATUS

This behavior is by design.

MORE INFORMATION

To restore migrated user account settings, use an account that has administrative rights to run the LoadState.exe command. When the user logs on to the computer, the last section of the user state information is restored.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbprb KB319854
©2002 Microsoft Corporation. All rights reserved.