XCON: The MTA Logs Event ID 2050 or 2051 Error Messages on a Defense Message System Server (319846)



The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
  • Microsoft Exchange Server 5.5 SP4

This article was previously published under Q319846

SYMPTOMS

When the MTA is processing a message, the following error messages may be logged in the Application event log:
Event Type: Error
Event Source: MSExchangeMTA
Event Category: Internal Processing
Event ID: 2050
Date: 11/9/2001
Time: 8:51:03 AM
User: N/A
Computer: server_name
Description:
A fatal internal MTA error occurred. Contact Microsoft Technical Support. An illegal PUT to element 7020B601 occurred at offset 89. [BASE DISP:ROUTER 10 69] (16)

Event Type: Error
Event Source: MSExchangeMTA
Event Category: Internal Processing
Event ID: 2051
Date: 11/9/2001
Time: 8:51:03 AM
User: N/A
Computer: server_name
Description:
A fatal internal MTA error occurred. Contact Microsoft Technical Support. An illegal GET from element 7020B601 occurred at offset 1. [BASE DISP:ROUTER 10 70]

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: MTA

File nameVersion
Dcprods.catN/A
Dbserver.schN/A
Ems_rid.dll5.5.2656.22
Emsmta.exe5.5.2656.22
Infoplog.cfgN/A
Mtacheck.exe5.5.2656.22
Mtamsg.dll5.5.2656.22
P2.xv2N/A
P42.tplN/A
P772.tplN/A
X400om.dll5.5.2656.22

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbbug kberrmsg kbExchange550preSP5fix kbfix kbQFE KB319846