An ATI Desktop Component May Cause an Error Message (319818)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q319818

SYMPTOMS

While you are using an ATI Rage video adapter with Windows XP, you may receive the following error message:

Atiptaxx.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name       App version   Module name   Module version   Offset
--------------------------------------------------------------------
Atiptaxx.exe   6.13.1.2519   Atipdsxx.dll  6.13.1.2519      0000f6da

CAUSE

There is a known issue with the driver for the ATI Rage video adapter.

RESOLUTION

ATI recommends that you obtain and install driver version 6.13.3279 or later from the following ATI Web site:

https://support.ati.com/ics/support/default.asp?deptID=894

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbprb kbProd2Web KB319818