SYMPTOMS
If you quit Microsoft Excel after you open an .xls file
that has a Microsoft Outlook Express envelope in Excel 2000 with Microsoft
SharePoint Portal Server Client installed, Excel may generate the following
application error:
Excel.exe - Application Error
-----------------------------------------------------------------
The
instruction at "0x77fcb892" referenced memory at "0xXXXXXXXX".
The memory
could not be "written"
Click on OK to terminate the application.
Click on CANCEL to debug the application. [OK] [Cancel]
The
following event ID messages may be logged in the Application event log:
Event Type: Information
Event Source: Application
Popup
Event Category: None
Event ID: 26
Description:
Excel.exe - Application Error : The instruction at "0x77fcb892" referenced
memory at "0xXXXXXXXX". The memory could not be "written"
RESOLUTION
To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Size File name
----------------------------------------
04-04-2002 1,864,092 Excel.msp
04-04-2002 4,455,772 Excel_admin.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Version Size File name
--------------------------------------------
03-04-2002 9.0.0.6328 7,159,853 Excel.exe