OL2002: The Message Body Disappears When You Edit, Save, or Reply to Plain Text Messages (319746)



The information in this article applies to:

  • Microsoft Outlook 2002 Service Pack 1 (SP-1)

This article was previously published under Q319746

SYMPTOMS

If you edit, save, or reply to plain text messages in Outlook 2002, the message body disappears. The message body is also missing when you use the Print Preview command to view the message or try to print the message after you have edited and saved the message.

NOTE: This problem occurs when you have a mailbox on a Microsoft Exchange 2000 Server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOfficeXPPreSP2fix KB319746