SYMPTOMS
The Exchange 2000 information store may report an event ID 327 warning message that indicates that the virtual memory may be fragmented. When the server is in this state, the Simple Mail Transfer Protocol (SMTP) protocol cannot send and receive e-mail messages.
The Application event log may contain the following warning messages:
Event Type: Warning
Event Source: MSExchangeTransport
Event Category: Exchange Store Driver
Event ID: 327
Date: 1/17/2002
Time: 09:20:57
User: N/A
Computer: MS1
Description:
The following call : EcCopyTo to the store failed. Error code : -2147024882. MDB : 867d0828-32b8-409c-a733-6c4fd2c9ba4c. FID : . MID : . File : C:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue\NTFS_36d5199001c19ec500019407.EML.
Event Type: Warning
Event Source: MSExchangeTransport
Event Category: Exchange Store Driver
Event ID: 327
Date: 1/15/2002
Time: 12:24:42
User: N/A
Computer: MS1
Description:
The following call : EcGetMime to the store failed. Error code : -2147467259. MDB : 867d0828-32b8-409c-a733-6c4fd2c9ba4c. FID : 1-35. MID : 1-1B981AA. File :
The following event ID 9582 error message may be logged in the Application event log because of prior errors, which cause virtual memory fragmentation:
Event Source: MSExchangeIS
Event Category: Performance
Event ID: 9582
Type: Error
Description: The virtual memory necessary to run your Exchange server is
fragmented in such a way that normal operation may begin to fail. It is
highly recommended that you restart all Exchange services to correct this
issue.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: JET
|
| Ese.dll | 6.0.5770.74 |
| Eseperf.dll | 6.0.5770.74 |
| Eseperf.hxx | 6.0.5770.74 |
| Eseperf.ini | 6.0.5770.74 |